Shipping & Returns
1. International Express Mail Service (EMS)
*3~7 days (there may be delays depending on stock availability, holidays, weather, natural disasters, etc)
$25 (USA), $24 (Canada), $20~22 (Oceania), $17~20 (Asia), $20~25 (Europe)
Free delivery for orders for $130 or above.
* Websites of Korean postal service or other country's postal service http://www.track-trace.com/post
2. Postal Service K-PACKET (Economy mail)
*10~30 days for USA and Canada (it generally takes 10~30 days for delivery from the day of dispatch. It may take more than 1 month depending on circumstances such as local post office status, weather, or holidays such as new year and Christmas with heavy delivery load.)
*7~20 days for Asian countries
*10~30 days for European countries
*10~30 days for other countries
$5.5 (items of any quantity or weight can be delivered for the fixed price of $5.5)
Free delivery for orders for $80 or above.
*Please pay attention to the following delivery information.
For Austrailia, Canada, and other European countries, it takes 14~30 days for delivery and the package tracking service is not available.
Eligible for exchanges and refunds
On condition that the package(Labels, tags) of the products are intact.
- Sold out products
- Mis-delivered products
- Defective products
- In case of returns or exchanges due to change of mind, according shipping costs are the responsibility of the customer. (size, color or other option change included)
Ineligible for returns and exchanges
- Products with customer-induced damages
- Products whose value is decreased significantly due to elapsed time or other reasons and are not in condition for re-sale
- (Please contact us for 1:1 Email customer service for details)