Shipping & Returns

Delivery

Due to the impact of The Corona Virus 19
The standard shipping service might be delayed than usual.
To avoid this problem, we have selected the express DHL service to each country.
Please meet safer and faster service DHL from Cospop.
Please take excellent care of yourself.

*DHL Express Shipping (No Delay)*
Worldwide Shipping
Delivery Fees $19 

Delivery Period *2~6 days (there may be delays depending on stock availability, holidays, weather, natural disasters, etc)
Free DHL for over $130 SPENDING

Tracking Delivery
You'll receive an email with your tracking information attached with a tracking number and the link once your order has been shipped.
The status may take 4~5 hours to be updated due to the international shipping. Please contact Customer Service if you do not see your order after a day of the shipping confirmation.

Here is the link for tracking.
https://www.dhl.co.kr/exp-en/express/tracking.html 

Please be careful for returning. 

1. Recipients or nobody receiving them instead of you at shipping address
2. Wrong & Insufficient address
In that cases, packages used to be returned. at that time, first please call or visit your local DHL and ask them to resend.
If you didn't any actions(ex : contact or visit), they would be returned to sender.
After they have returned to us, if you wanted us to resend, you should pay shipping fee, so please please consistently track your packages.
We are committed to your complete and total satisfaction.
Delivery time frames may vary depending on location. Please note that deliveries may be delayed during holidays.
For any inquiries, please contact our customer service center.